Our Terms of Service

Terms of Service

Last Updated: January 1, 2026

Welcome to Prism Business Solutions (“Prism,” “we,” “our,” or “us”). By accessing or using our website, services, software, communications, or platforms (collectively, the “Services”), you agree to be bound by these Terms of Service (“Terms”). If you do not agree, do not use our Services.

1. Services

Prism Business Solutions provides marketing, automation, communication, and business support services, including but not limited to CRM systems, SMS and email communications, automation workflows, and related consulting services.

We reserve the right to modify, suspend, or discontinue any part of the Services at any time.

2. Eligibility

You must be at least 18 years old and legally able to enter into a binding agreement to use our Services. By using the Services, you represent that you meet these requirements.

3. User Responsibilities

You agree to:

Provide accurate and complete information

Use the Services in compliance with all applicable laws and regulations

Not use the Services for unlawful, abusive, or deceptive purposes

Ensure that any contacts you upload or message have provided proper consent

You are solely responsible for the content, data, and communications sent through your account.

4. SMS & Messaging Compliance

If you use SMS or messaging features:

You confirm that recipients have explicitly opted in to receive messages

Message frequency may vary

Standard message and data rates may apply

All messages must comply with TCPA, CTIA guidelines, and carrier policies

You are responsible for maintaining compliant opt-in records. Prism is not liable for misuse of messaging features.

5. Payments & Fees

Fees for Services are agreed upon separately. All payments are non-refundable unless otherwise stated in writing. Failure to pay may result in suspension or termination of Services.

6. Intellectual Property

All content, software, trademarks, and materials provided by Prism are owned by or licensed to Prism and are protected by intellectual property laws. You may not copy, distribute, or reverse-engineer any part of the Services without written permission.

7. Disclaimer of Warranties

Services are provided “as is” and “as available.” We make no guarantees regarding results, performance, or uninterrupted service. Prism disclaims all warranties, express or implied, including merchantability and fitness for a particular purpose.

8. Limitation of Liability

To the fullest extent permitted by law, Prism Business Solutions shall not be liable for any indirect, incidental, special, or consequential damages arising from your use of the Services.

9. Indemnification

You agree to indemnify and hold harmless Prism Business Solutions from any claims, damages, or liabilities arising from your use of the Services or violation of these Terms.

10. Termination

We may suspend or terminate your access at any time for violation of these Terms or applicable laws. Upon termination, all rights granted to you cease immediately.

11. Governing Law

These Terms are governed by the laws of the State of California, without regard to conflict of law principles.

12. Changes to Terms

We may update these Terms at any time. Continued use of the Services after changes constitutes acceptance of the updated Terms.

13. Contact Information

For questions regarding these Terms, contact:

Prism Business Solutions
Email: [email protected]